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Food Production Department

The food and beverage is one of the integral part and important operational department in a hotel which is divided into food production and food and beverage service department. Food production or kitchen department is responsible for the actual preparation of food items where as the F & B service department is responsible for the systematic service of food from the hot or cold plates of kitchen to the customer’s tables as per their choices or order.

The term kitchen is derived from the French word “Cuisine” which literally means Art of cooking or food preparation in the kitchen. But in the modern concept of catering the cuisine not only refers to Art of cooking foods in the kitchen, it also indicates the style of service offered to sere the food.

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Food and Beverage Service Department

The food and beverage service department is an integral place in any hotel which is responsible for the systematic and the actual service of food and beverage to the general public or customers as per the order in any F &B outlets. This department plays a vital role on the delivering the accurate service of food and beverage by placing the orders from the hot or cold plates of kitchen to the customers table in the proper and the hospitality manner. This department in any hotel plays a vital role in the profitable process of the hotel business. Among the total revenue collected in the hotel, about 40% contribution is directly accredited to F & B Service department. This department is specialized by its output of the products that satisfies customers demand for food and beverage. For the proper control and the effective management of the total staffs and their duties, this department is divided into different units or sections which are also called as an outlet. Each outlet is sp

Front Office Department

The “Front Office Department” is the major department in a hotel which is situated at the front part of the hotel and id responsible for the sale of hotel’s rooms through the systematic methods of reservation followed by registration and assigning rooms to the guest. In other words, it is the “Show Case Window” of a hotel which reflects the image of a hotel. It is the back bone as well as the “Nerve Centre” of a hotel from where all the information and messages are communicated to the different departments or personnel. The front office in a hotel holds prime important in view of the basic nature of a business of a hotel i.e. to sell the rooms. Revenue collected from the sale of rooms contributes to more than 50% of the hotel’s total sale. Thus, the role of front office is to serve, receive, register, and allocate rooms to the guest and acts as a continuous source of information to the during their stay at the hotel. Other major functions of this department include settlement of guests